Pride in Practice

Over the last 2 years the Wandsworth LGBTQ+ Forum have been working with the LGBT Foundation to bring their ‘Pride in Practice’ training to Wandsworth’s GP surgeries.

The LGBT Foundation are a national charity delivering advice, support, and information services to lesbian, gay, bisexual and trans (LGBT) communities

Pride in Practice is training scheme for GP Practices to meet the needs of their LGBTQ+ patients. This can range from making a practice reception area more welcoming and inclusive, to ensuring patients are addressed in an appropriate way

In 2019 the LGBT Foundation were awarded substantial funding from the Government Equality Office (GEO) to extend delivery of the Pride in Practice model of primary care support to LGBTQ+ people in Wandsworth and elsewhere across London.

The Government National LGBT Survey (2018) found that at least 16 per cent of survey respondents who accessed or tried to access healthcare services in the past year had a negative experience because of their sexual orientation.

In Wandsworth, there are 40 GP Practices that are divided up into 3 localities: Battersea (11) Wandle (20) and West Wandsworth (9)

In order to launch the project the Wandsworth LGBTQ+ Forum and LGBT Foundation visited several Wandsworth CCG locality meetings and met with GP practices across the borough to encourage them to sign up for this valuable opportunity of free training that will support LGBTQ+ patients.

Of the 40 practices in the borough:

  • 10 Signed up for the Pride in Practice training
  • 7 were awarded with either Gold or Bronze status.
  • 3 did not achieve award status

Battersea

This was the lead locality to achieve the greatest number of GP practices to sign up for the training with 6 Practices but only 4 achieved award status on this occasion.

They were: Battersea Fields, The Junction Medical Centre, Lavender Hill (who achieved Gold) and Falcon Road (Bronze)

Wandle

4 practices signed up and 3 completed the training with Elborough Street, Southfields Practice and Wandsworth Medical Practice all achieving Gold awards.

1 other practice was trained but did not quite make it to award status on this occasion.

West Wandsworth

Whilst there was interest in this project from practices in West Wandsworth, none were able to participate in the training at the time.

Despite this phase of the training being over, the LGBT Foundation continue to offer support and guidance to all the practices who had the training. It is hoped that those who were not awarded will continue to be engaged with Pride in Practice scheme in order to reach award status at a later date.

The first practice to take advantage of the training and be awarded Gold, in September 2019, was the Lavender Hill Group Practice in Battersea

Dr Owen Carter (GP Partner, Lavender Hill) said,

“The Pride in Practice programme has helped Lavender Hill Group Practice take a complete review of how we can improve our practice for patients who are LGBTQ+. This includes ensuring that we are recording patients gender and sexuality on registration, to improving the support we offer; including inclusion of appropriate screening programmes, awareness of LGBTQ+ health needs and support available for these, and helping facilitate an increased confidence for the entire Practice team.

It also helped shape our BLM statement (on the front page of our website and on posters around the Practice)”

Jacob Bayliss (Former Pride in Practice Co-Ordinator) said

“We’re incredibly proud of the services in Wandsworth who picked up Pride in Practice and ran with it. The primary care community in Wandsworth were enthusiastic and committed when it came to
improving services for LGBTQ patients and to widening inclusion in healthcare. We are so grateful to have had the support of Wandsworth LGBT Forum who were able to take Pride in Practice and make
it locally relevant and responsive.”